Support to Pay Energy Bills
Organisations and resources that can help if you're struggling with energy costs.
Household Support Fund
Government fund administered by Bristol City Council. You need to be referred by a practitioner (e.g. a social worker) or by an advice service such as Citizens Advice.
Website: Bristol City Council Support
Phone: 0117 922 2000
Citizens Advice Bristol
Contact via website for advice on energy bills, benefits, and debt management.
Website: www.citizensadvice.org.uk/local/bristol
Phone: 0808 278 7900
Trussell Trust 'Help through Hardship' Helpline
Information on claiming additional benefits, grants and support, and emergency financial help.
Website: www.trussell.org.uk/help-and-advice/help-through-hardship-helpline
Phone: 0808 208 2138
British Gas Energy Trust
Assists with energy debt. You do not have to be a British Gas customer to apply. Need first to seek help from a debt advice service such as National Debtline or Citizens Advice, or use a self-help Benefit Calculator tool.
National Debtline: 0808 808 4000
Citizens Advice: 0808 278 7900 (and see above)
Website: britishgasenergytrust.org.uk/who-can-apply
Turn2Us
Online resource covering financial support through welfare benefits and grants.
Website: www.turn2us.org.uk
Energy bills info: Energy and water bills support
Grant search: grants-search.turn2us.org.uk
Age UK Advice Line
Advice about benefits and how to claim them - e.g. can ensure you're getting Winter Fuel Payments, Warm Home Discount, Cold Weather Payments etc if you are pension age.
Website: www.ageuk.org.uk/services/age-uk-advice-line
Phone: 0800 678 1602
Disability Energy Support
Administered by Scope. Apply by email or phone. Open to any disabled person, or households where one or more disabled people live. Can assist with managing energy debt, energy efficiency, accessing benefits and grants, etc.
Website: www.scope.org.uk/disability-energy-support
If you need help accessing any of these services, please contact us at hello@waterlilies.energy or call +44 330 828 3096.